Samples of Press Releases

NPWDC Teams Up With MobileAssist® To Offer App-Based Bill Payments for Customers

NPWDC Teams Up With MobileAssist® To Offer App-Based Bill Payments for Customers

Nassau, The Bahamas – Committed to providing a superior customer service experience, The New Providence Water Development Company (NPWDCo.) has taken the digital leap, teaming up with MobileAssist® to provide its customers with a convenient and secure bill payment platform from their mobile device. The new partnership is the latest in a series of major upgrades introduced by NPWDCo., all designed to improve the quality of products and services and to transform the way customers can engage with the company as well.

Since its inception, MobileAssist® has helped various sectors make the digital shift and has overseen the incorporation of technological advancements within the larger business community. With approximately 90 thousand downloads to date and a reputation as the fastest-growing digital payment platform, NPWDCo leaped at the opportunity to be part of the MobileAssist® family. The partnership has proven particularly successful over the past several months as lingering COVID-19 conditions have required greater social distancing protocols, allowing customers to utilize the user-friendly platform to keep current with their utility payments and prohibiting more exposure to others.

“Our customers have been very thankful for the move, especially during the COVID lockdowns where customers could not leave their homes or were out of the country. Thanks to the app, they were able to access their accounts remotely and still pay their bills on time and with receipts” explained NPWDCo. CEO Andrew Symonette. “We receive an instant notification that a payment has been made and by whom which makes it much easier to apply the payments securely and correctly to our customers’ accounts,” Symonette noted.

During July and August, the partnership also allowed NPWDCo customers to win prizes simply for downloading and using the app. For Contest winner Tonia Bain, using the MobileAssist® app not only gave her an efficient way to pay her bill but also access to a few of her favorite products in the prize package curated by the company. “The process was very easy from downloading the app, to logging in and setting it up” she noted.

Customers interested in accessing the payment app may do so free of charge by visiting their phone’s Apple Store or Google Play Store and downloading it directly to their device. To get started, users simply download and register on the app, then set up their Mobile Wallet. The Mobile Wallets can either be loaded with any major debit/credit card or topped up (with cash) at one of the designated TopUp locations. Once the process is complete, users must simply tap the bill pay icon, select the desired company logo, enter his/her account details, and hit pay.
“Using MobileAssist® to pay my NPWDC Bill saves me time and is most useful during these COVID19 times,” Bain said. “This is an awesome tool to have, from notifications to making payments and instant record-keeping; this works for me.”

Bahamian Brewery & Beverage Co. Working Full Steam To Brew Truly Bahamian Beer

Bahamian Brewery & Beverage Co. Working Full Steam To Brew Truly Bahamian Beer

CEO James ‘Jimmy’ Sands described Hurricane Dorian and COVID-19 as a trip in the ring with Leonard “Boston Blackie” Miller, and receiving not one but two of his signature ‘bola’ punches.

Gary Sands,(Jimmy’s son), executives, and staff of the Bahamian Brewery & Beverage Company Ltd., (BBB) have made significant progress in restoring Sands Beer and are looking to have it available in late September. Brewery executives began cleaning the state of the art facility and liquor store immediately after Hurricane Dorian, which inundated the plant with a 4ft surge of seawater in September 2019. Jimmy reached out to his technical advisors from Germany to help him rebuild the brewery.

While aiming for a May relaunch of the famous Sands Beer, the Brewery was unfortunately sidelined by the outbreak of the global Covid-19 pandemic, forcing the highly skilled German team to return home.  As local restrictions have begun to roll back, BBB’s plans for full restoration are finally back on track and the German team is on the island and completing their work on the plant.

To limit the team’s potential exposure to the COVID-19 virus, and to avoid any further delays with recovery efforts, Jimmy took every precautionary measure to ensure pre-travel COVID-19 testing.

“Our company Brewtech has been a technical partner of Bahamian Brewery from the very beginning and over the years a close relationship has developed,” said Brewtech Commercial Director Andrea Baumeister. “It was a shock to see what hurricane Dorian had done to the brewery, so I am glad that we were able to send our team and get back in the flow. Now we see the light at the end of the tunnel.”

Conscious of the country’s regulations and guidelines, the brewery has taken painstaking measures to adhere to all the necessary COVID-19 protocols, explained BBB GB General Manager, Donny Delahey. “The entire team was tested and we secured the necessary travel clearances to enter the country; and of course we’re continuing to observe mask-wearing protocols and social distancing with the consultation team and our staff.”

With work now in full swing, Bahamian Brewery is one step closer to reintroducing our consumers’ favourite Sands and Sands Light.  Bush Crack, High Rock lager, Strong Back Stout, Triple B malt, and Sands Radlers will be produced at a later date.

“We have been blown away by the support and loyalty of our customers during this time and by what you all have done thus far – it’s a miracle,” noted the CEO while speaking to his Grand Bahama staff last week. “I’m doing my best and with the help of you all, we will get some normalcy back.  We need to stay disciplined, focused, and together we will float this boat!”

With the first batch of Sands already being brewed for the end of September bottling, on a now faster and larger producing system, Jimmy Sands is getting off the mat with his head held high. “We will once again as Bahamians stand tall, and pride ourselves on the accomplishments that we have displayed during this long relentless round.”

Bahamas Waste Employees treated to the Ultimate Pop-Up Breakfast Experience courtesy of Apex Management

Bahamas Waste Employees treated to the Ultimate Pop-Up Breakfast Experience courtesy of Apex Management

New Providence, The Bahamas – They say a good day always starts with a good breakfast. Thanks to a recent giveback sponsored by Apex Management Services Ltd. (Apex), essential workers at Bahamas Waste were treated to the ultimate pop-up breakfast experience courtesy of the local Debt Collection Agency.

In late July, Apex arranged for the Sprinkles food truck known for its sweet and savory breakfast delights to set up shop on the Bahamas Waste grounds on Gladstone road and provide meals to the more than 152 staff, who have been working throughout the COVID  lockdowns.  “This was a great way for the Apex team to support a local business while also saying thank you to the essential workers who’ve been at the forefront of this national and global health pandemic” explained Denae Duncombe, Human Resources Manager at Apex.

“We have seen Doctors, Nurses, Police Officers, Store Clerks, and other essential workers being highlighted but we believe that the work being done by the team at Bahamas Waste is equally important and worthy of recognition,” she said.

Over the past several months, the team at Bahamas Waste has continued to provide the essential service of waste management and disposal for its customers across the country offering reduced rates to both business and residential customers during the COVID-19 pandemic –  all while maintaining its full complement of employees.  “We’ve always tried to do our best to meet the needs of the communities we serve,” noted Operations Manager at Bahamas Waste, Ethelyn Davis. “Not just from the waste management perspective but also as good corporate citizens and so we are always grateful whenever the community or our colleagues in business reach out to acknowledge us and our hardworking staff.”

On the morning of July 29, Bahamas Waste Employees all donning masks and adhering to social distancing protocols, lined up to take advantage of the delicious offerings prepared by the Sprinkles culinary team. “It was an honor to be chosen by the  Apex team for this initiative,” gushed Bahamas Waste General Manager, Francisco de Cardenas. “Ours is a dirty job, but one which our team loves to do so it was nice not only to be recognized but it was also a real motivator for everyone on staff to put our shoulders to the wheel and work even harder to keep our communities safe and clean.”

John Watling’s Distillery, Ltd. Re-Launches New Packaging For Its Hand Sanitizer

John Watling’s Distillery, Ltd. Re-Launches New Packaging For Its Hand Sanitizer

John Watling’s Distillery, Ltd. has relaunched its hand sanitizer under the BUENA VISTA ESTATE name to combat COVID 19. The re-launch comes as The Bahamas reopens its borders and businesses.

John Watling’s Distillery, Ltd. has re-launched its hand sanitizer under the BUENA VISTA ESTATE name to combat COVID 19. The re-launch comes as Just three months after its initial launch, John Watling’s Distillery has partnered with Blanco Chemicals to locally source spray tops, 16oz and 1 Gallon bottles. It has also imported more than 40,000 litres of ethyl alcohol to ensure The Bahamas has ample supply of the hand sanitizers main ingredient; alcohol. It has also worked with Nicky Saddleon to redesign its packaging under the BUENA VISTA ESTATE brand name.

Currently, there is a flood of hand sanitizers in the market. Many of these hand sanitizers do not contain the recommended 60% alcohol by volume to ensure the coronavirus’ destruction. The U.S. Food and Drug Administration cautions “If soap and water are not available, CDC [Center for Disease Control] recommends consumers use an alcohol-based hand sanitizer that

contains a minimum of 60% alcohol.”

Ongoing research has determined that alcohol-free hand sanitizers contain something called quaternary ammonium compounds (usually benzalkonium chloride) instead of alcohol. These can reduce microbes but are less effective than alcohol in the fight against COVID 19. Leading laboratories have determined that “Alcohol attacks and destroys the envelope protein that surrounds some viruses, including coronaviruses. This protein is vital for a virus’s survival and multiplication.”

To ensure the health of the local population, John Watling’s Distillery has launched the BUENA VISTA ESTATE hand sanitizer at 70% alcohol by volume. In addition to alcohol, it contains distilled water, hydrogen peroxide which kills bacterial spores and vegetable glycerin which dramatically reduces skin dryness.

Since the Buena Vista Estate opened its doors to survivors from the great fire at the British Colonial Hotel in 1922, it has consistently aided the local community. Today it is proud to add the BUENA VISTA ESTATE hand sanitizer to its many accomplishments since 1789.

Distribution to pharmacies, clinics, and hospitals are coordinated through Bahamas Medical & Surgical Supplies Limited, located at 159 Shirley Street, Nassau, N.P., Bahamas. Their contact details are 242-328-5057 |info@bahamasmed.com.

MIYA Bahamas Still Working, Now with Heightened COVID 19 Response

MIYA Bahamas Still Working, Now with Heightened COVID 19 Response

New Providence, Bahamas – The health and safety of employees and the wider public has always been a priority for Miya Bahamas. In 2012, with the aid of an IDB sponsored loan, Miya Bahamas set out to improve the efficiency and quality of potable water service provision and address critical sewerage needs in New Providence. 2019 marked the 7th year of the contract and saw the company meet and surpass a series of major company milestones as was recently noted by the Minister of Works, MP Desmond Bannister.

Over the life of the contract thus far, Miya Bahamas has replaced thousands of faulty service connections; disconnecting thousands of illegal and dormant accounts; implementing a comprehensive and affordable maintenance plan, and installing cutting edge equipment for monitoring and controlling the water supply. As of 2019, the island-wide improvement plans reduced the amount of non-revenue water loss, while also improving water pressure, and water quality cutting water losses from 6.87 to 2.01 million imperial gallons per day.

As countries around the world continue to grapple with the COVID-19 pandemic, the company has stepped up its efforts, introducing additional measures designed to not only protect its team members – all of whom have been kept on with their full salaries – and ensuring that interaction with the public is limited. Miya is still deploying its staff in the field on a daily basis for proactive leak detection, maintenance on non-revenue water assets previously installed, and working to assure correct pressure management with the Water and Sewerage Company.

“When curfew and lockdown conditions were introduced in mid-March, our first order of business was to obtain government clearance for our 18 staff members to continue their work,” explained Miya Bahamas Project Manager, Mario Tavera. “With the assistance of the Water & Sewerage Corporation we were able to secure that approval, but we knew that additional measures would need to be taken in order to maintain our commitment to health and safety.

”As required by the government’s emergency orders, the company immediately sourced masks and other Personal Protective Equipment (PPE) for its staff complement – all of which were sourced through local providers. The use of such PPE’s has been instrumental in ensuring the safety of employees who continue to carry out fieldwork using smaller teams in an effort to adhere to social distancing protocols.

“Following mandated emergency orders and regulations, we’ve reduced the size of our field teams but we’ve also made some changes to the way those teams are allowed to operate,” Tavera said. “This has meant limiting contact with customers’ property and also shifting our focus to the remote maintenance of the assets as much as possible.

”Tavera was very proud of his staff who have all stepped up to work and have changed to this new routine with no issues. “As more and more people are relying on their water supply in the fight against COVID-19, our contingency plan which relies on remote monitoring gives precedence to areas which require immediate attention.

”As quarantine conditions remain in effect, Miya plans to remain committed to its employees and its client, WSC, to maintain this essential service. “We are prepared and will continue to adjust our contingency plans to ensure minimal impact from COVID-19 moving forward.”